Privacy Policy
Last updated: December 24, 2025
Introduction
This Privacy Policy describes how VWatch TV ("we", "our", or "us") collects, uses, and protects information when you use our streaming service platform. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect information that you provide directly to us, including:
- Account registration information (name, email address, payment information)
- Service usage data and preferences
- Communication records when you contact our support team
- Device information and technical specifications for service delivery
We may also automatically collect certain technical information, including IP addresses, browser type, device identifiers, and usage patterns to improve our service and ensure security.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our streaming services
- Process payments and manage your account
- Communicate with you about your account, service updates, and support requests
- Detect and prevent fraud, abuse, or security issues
- Comply with legal obligations and enforce our terms of service
Information Sharing
We do not sell your personal information to third parties. We may share information in the following circumstances:
- With service providers who assist in operating our platform (payment processors, hosting services)
- When required by law or to protect our rights and safety
- In connection with business transfers or mergers (with advance notice)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to rectify inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict processing of your information
- The right to data portability
To exercise these rights, please contact us using the contact information provided in our support section.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze service usage, and assist with account management. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our support channels or visit our contact page for more information.
